SERVICE

A good product alone is no longer sufficient today to guarantee success in the long term. That is why we have developed an all-round range of services tailored to the requirements of our trading partners that will provide you with decisive advantages in relation to competitors.

Our service

Local Support

Training website

Design Support

Logistic

Installation training

Product Training

Order Processing

After Sales

Logistic

Häcker Kitchens strives to continuously optimize processes. This also applies to logistics processes. Due to close partnerships with different logistics companies, we are able to offer various delivery options that are tailored to your very individual needs. By means of our office in the USA we guarantee a consistent and professional communication as well as organization. Please do not hesitate to contact us!

After sales

At Häcker Kitchens, you will also find only experienced and competent employees in the after-sales area who know the product very well. Complaints can be easily submitted via our Extranet tool. These factors ensure fast processing and delivery of replacement parts to avoid delaying the install.

Order processing

Professionalism in order processing is our trump card. Orders are processed and handled by highly trained, experienced and motivated employees. With us, processes run like a well oiled machine: dealers always work with the same order processors - both parties get to know each other and gain an insight into how the other works. No order with us goes unchecked. Every cabinet, every piece of equipment and every accessory is precisely checked and inspected. This gives you the assurance that everything is produced to your complete satisfaction.


Local Support

Interior design & studio planning

Striking display kitchens – qualified interior designers provide advice and plan exhibition designs and display kitchens.

Exhibition & installation training

Sound craftsmanship – experienced installers deal with building the Häcker showrooms and display kitchens.

Instruction & training

We offer various training programs dedicated to helping our customers learn more about our products.